Privacy Policy

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Healing World Alliance Privacy Policy

Last Updated: May 25, 2025

The Healing World Alliance (“HWA,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring the confidentiality of your personal information in accordance with our mission, values, and Code of Ethics. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (the “Website”), apply for or maintain membership with HWA, or engage with our services or programs. By using the Website or participating in HWA activities, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Personal information is any information that can identify you, either directly or indirectly. We may collect:

  • Identity Information: Name, email address, phone number, mailing address, and other contact details you provide when registering, applying for membership, or contacting us.

  • Membership Information: Details about your qualifications, certifications, professional background, and intentions, as required under the HWA Membership Guidelines for eligibility and honesty.

  • Payment Information: Billing details, such as credit card information or other payment methods, if you make payments for membership fees, events, or services (processed through secure third-party payment processors).

  • Health-Related Information: If you share information related to your health or wellness practices as part of HWA programs or services, we will treat this information with heightened confidentiality, in line with our Code of Ethics.

1.2 Non-Personal Information

We may collect non-personal information that does not directly identify you, including:

  • Usage Data: Information about how you interact with the Website, such as IP address, browser type, device information, pages visited, and time spent on the Website.

  • Cookies and Tracking Technologies: We may use cookies, web beacons, or similar technologies to enhance your experience, analyze Website usage, and personalize content. You can manage cookie preferences through your browser settings.

1.3 User Contributions

If you submit content to the Website (e.g., comments, feedback, or testimonials), we may collect and store this information as described in the HWA Terms of Service.

2. How We Use Your Information

We use your information to:

  • Provide and Improve Services: Operate the Website, process membership applications, facilitate HWA programs, and communicate with you about events, collaborations, or feedback opportunities.

  • Uphold HWA Values: Verify membership eligibility, ensure compliance with the HWA Code of Ethics and Membership Guidelines, and foster a spirit of collaboration and mutual respect.

  • Personalize Your Experience: Tailor content, recommendations, or communications based on your interests and engagement with HWA.

  • Ensure Confidentiality: Protect sensitive information, such as health-related data or membership details, in accordance with our commitment to confidentiality and professional conduct.

  • Analyze and Enhance the Website: Use non-personal information to monitor Website performance, improve functionality, and understand user preferences.

  • Comply with Legal Obligations: Fulfill legal or regulatory requirements, including responding to lawful requests from authorities.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

  • With Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, hosting providers, or analytics services) who assist us in operating the Website or delivering services, provided they agree to maintain confidentiality and comply with applicable laws.

  • For HWA Programs: If you participate in HWA events, collaborations, or knowledge-sharing initiatives, we may share limited information (e.g., name, professional credentials) with other members or partners, consistent with the Membership Guidelines and your consent.

  • To Comply with Law: We may disclose your information if required by law, court order, or government regulation, or to protect the rights, safety, or property of HWA, its members, or the public.

  • With Your Consent: We may share your information for other purposes if you provide explicit consent.

4. Confidentiality and Professional Conduct

In alignment with the HWA Code of Ethics, we are committed to maintaining the confidentiality of your personal information, particularly any health-related or sensitive data you share. Members are also expected to uphold confidentiality and avoid any form of exploitation or unethical influence, as outlined in the Code of Ethics.

5. Data Security

We implement reasonable physical, technical, and administrative measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Choices and Rights

You have the following rights regarding your personal information:

  • Access and Update: You may request access to or updates of your personal information by contacting us at info@healingworldalliance.com.

  • Opt-Out: You may opt out of receiving promotional communications by following the unsubscribe instructions in our emails or contacting us directly. You cannot opt out of essential communications related to membership or services.

  • Cookies: You can manage or disable cookies through your browser settings, though this may affect your experience on the Website.

  • Data Deletion: You may request the deletion of your personal information, subject to our legal obligations to retain certain data (e.g., for membership verification or compliance purposes).

Residents of certain jurisdictions (e.g., the European Union or California) may have additional rights under applicable privacy laws, such as the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA). Please contact us to exercise these rights.

7. International Data Transfers

HWA operates globally, and your information may be transferred to and processed in countries other than your own, including Malaysia. We ensure that any such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

8. Third-Party Links

The Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

The Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child under 18, please contact us immediately, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated Privacy Policy on the Website or through other reasonable means. Your continued use of the Website after such changes constitutes your acceptance of the revised Privacy Policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:

Healing World Alliance
info@healingworldalliance.com